Last updated: 6 August 2026. This policy explains what personal information Personalised Stuff collects when you use this website, why we collect it, and what your rights are.
Who we are
Personalised Stuff (personalisedstuff.co.uk) operates this website and the personalised word art creator tool. We are the data controller for the personal information described below.
What we collect
When you place an order, we collect your name, delivery address, email address, and payment details (processed securely by our payment provider — we do not store full card numbers). When you use the word art creator, we store the words and design choices you enter so your design can be built, previewed, and printed.
How we use it
- To process and deliver your order
- To generate your personalised print or digital file
- To contact you about your order if there’s a problem
- To improve the website and the design tool
We do not sell your personal information to third parties.
Cookies
This site uses cookies to keep your basket working, remember your design in progress, and understand how the site is used. You can control cookies through your browser settings; blocking them may stop parts of the site (like the shopping cart) from working properly.
How long we keep your data
We keep order records for as long as required by UK tax law (currently six years), and account data for as long as your account is active. Design data saved in your browser stays on your device only and isn’t sent to us until you place an order.
Your rights
Under UK GDPR, you can ask us to access, correct, or delete your personal data, or ask us to restrict how we use it. To make a request, contact us using the details on our Contact page.
Third parties
We share the minimum information needed with our payment provider (to take payment) and our delivery partners (to ship your order). These providers only use your data to carry out those specific tasks.
Children’s privacy
This site is not intended for children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.
Contact us
If you have any questions about this policy or how we handle your data, get in touch via our Contact page.